⚙️ You can set up the credit card imprint from your Zenchef dashboard in the settings section.
👤 The first thing to do is to create a Stripe account, our service provider for all transactions.
💰The fee amount from Zenchef is of 4,5% per debit following the deposit.
💳 For all debit cards, the deposit amount will automatically appear as debited on your clients bank accounts.
📆 The amount is held for 7 days for a credit card imprint. After this period, the transaction won't be an imprint any more but an a real payment.
🌍 We automatically convert all payments made in other currencies for your foreign customers.
⛔️The chargeback rate may increase with time, the policy applied by our service provider is a 15€ fee in case of dispute with your customer ➡️ check explanation here.