What is 'Fiducial Pointex'?
https://www.fiducial.fr/Pointex-logiciel-caisse
FIDUCIAL Pointex, the POS software to suit your needs. With our NF525-certified checkout and management software and hardware range, you benefit from an all-in-one solution dedicated to catering professionals! Our aim is to help you save time on a daily basis, so that you can do your job with complete peace of mind.
What does the integration with 'Fiducial Pointex' include?
- Pointex is able to retrieve the Zenchef reservations (details of the guest, table number, number of persons).
- When an order is created in Pointex a walk-in will be created in Zenchef.
- When a reservation is opened on a table on Pointex, the status goes to Arrived on Zenchef. - When the reservation/order is closed on Pointex, the status goes to Over on Zenchef & the invoice details are shown in the reservation’s details on Zenchef.
- The average spend is saved on the profile of the guest in Zenchef.
| Feature | Zenchef -> POS | POS -> Zenchef |
| Update of status | - | ✅ |
| Details of guest | ✅ | ✅ |
| Reservation created | ✅ | ✅ |
| Reservation edited | ✅ | ✅ |
| Invoice | - | ✅ |
| Table number | ✅ | ✅ |
| Zenchef Pay | ❌ | ❌ |
| Walk-ins | ✅ | ✅ |
| Experiences | ❌ | ❌ |
| Creditcard guarantee | ❌ | ❌ |
| Prepayments | ❌ | ❌ |
How do I set up the integration with 'Fiducial Pointex'?
Activate the integration via https://app.zenchef.com/zw#/parameters/partners.
Make sure the descriptions of the table numbers in Zenchef and Fiducial Pointex are the same.
Zenchef Pay x Fiducial Pointex
📟 In order to be able to use Zenchef Pay in your establishment, one of the essential connections is with your cash register software.
Below you will find the steps to follow in order to make this connection, depending on the cash register you have:
POINTEX:
To make this connection, you need an API Key.
The API Key is a key that allows us to integrate and exchange with your cash register.
To retrieve this information, contact Pointex. They will send it to you or can transmit it directly to your Zenchef Pay Training Manager.
Pointex will also provide you with all the necessary details regarding the installation and operation of the integration.
An intervention on your cash register software will be necessary for Zenchef Pay to function. Pointex will contact you directly to schedule an appointment based on your availability.
Do not hesitate to contact your Training Manager to make the request or for any additional information!
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