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Top articles

Create and manage reservations
How to configure your digital menus and QR code
How to Set Up Online Reservation Modification?
Discover Call Assist with ZenchefOS
Discover Our Automatic Translation Feature
🪄 How to set up the room selection?
🍴How to make a room bookable?

Cancellation & no show
Anti no-show tools with ZenchefOS
📜 What is the cancellation policy for a reservation?
⏰ What is a late cancellation?

Credit card guarantee
💳 What is the credit card deposit ?
Countdown - Credit card deposit
💳 How to activate the credit card deposit on my shifts ?
⚠️ All you need to know about credit card deposit and prepayment
💳 How to set up a credit card authorization?
🏦 How to debit a customer ?

Experience & pre-payment
💎 Become an expert in setting up your experiences
Discover Prepayment and experiences with ZenchefOS
How do I manage bookings with experiences?

Shifts
💳 How do I activate the deposit on my services?
🤓 How to close the booking availability as the shift approaches?
🤓 How to limit online booking in advance?
✅ How to activate automatic reconfirmation on my shifts ? (Advanced Mode)
✅ How to activate automatic reconfirmation on my shifts? (Standard Mode)
🗓 How to add comments about the shifts on my booking widget?

Customers database
Custom tags (customer & booking)
🏷️ Zenchef tags
📓 How to manage duplicates in my customer file?
How can I add or edit my customers' contact information?
What's my customer database?
What do my guests statuses and frequency mean?

Seating plan
Discover the seating plan with ZenchefOS
⚙ Setting up my seating plan configuration
How do I add a room ?
How do I add a table to my room?
How do I edit the size of a room ?
How do I edit a table?

Gift voucher integration
🎁 How to set up online sales widget ?

Zenchef trainings
Discover Pay-at-table with ZenchefOS
Discover gift vouchers with ZenchefOS
Discover the Dashboard in ZenchefOS
Training Guide on ZenchefOS
Zen Subscription: How to Use Zenchef from the iOS App?
Zen subscription: how to use Zenchef from the web app?

Notifications
How to manage restaurant text message notifications ?
How to manage guests text messages ?
📩 How do I activate browser notifications for my restaurant?
📧 How to customize the emails sent to my clients?
How to activate email restaurant notifications ?

My website
Why and how to provide administrative information for your company ?
🌍 How to add the 360° view on my Zenchef website?
How do I hide/display the Zenchef reviews?
How do I display my TripAdvisor Certificate of Excellence on my Zenchef Website?
How do I add a video to my Zenchef website?

Gift vouchers
🛒❓Gift Card Sales - Frequently Asked Questions

Various settings
Suggestion of other restaurants in my group
Discover group features with ZenchefOS
How to Install the ZenchefOS SDK Widget?
How to retrieve my reservation widget for integration on my website ?
🖍 How do I display my logo instead of the name of my restaurant on my reservation widget ?
How to set up my printing templates?

Payment service providers
iDEAL payments
Activate the payment service provider Zenchef Payment
Activate the payment service provider Stripe

My Reviews
Discover verified reviews with ZenchefOS
How to view and manage my reviews on Android?
How to display reviews on my Zenchef website?
⭐ How to distribute your customer reviews?
💯 How to collect customer reviews?
How to answer a review?

My Zenchef Website
📔 How do I add/update my menus ?
Create your website with ZenchefOS
How to integrate Google Analytics and Facebook Pixel into my Zenchef tools
How to edit the presentation text of my restaurant?
How do I update my general information on my Zenchef website?
🕘 How do I edit the opening hours on my Zenchef website?

Enriching my Zenchef Website
⚙ Zenchef website settings
🔗 How can I add links to other websites in my Zenchef website?
➕ How do I add a custom/additional page to my Zenchef website?
🖍 How do I display my logo instead of the name of my restaurant on my Zenchef web pages ?

Recipients lists
Migration Guide to the New Zenchef Marketing Suite
Create a contact list to import
How to create and use Segments
📓 How are my recipient lists created?

Sms campaigns
📲 How to create and send a SMS campaign to my customers?

Newsletters
Discover Marketing with ZenchefOS
Newsletter: How to modify the "view our website" CTA button
Newsletter: What is the difference between duplicating and creating from the same template?
📩 How to add recipient lists for my newsletters or SMS campaigns?
How to create and send a newsletter to my customers?

What is Zenchef Pay ?

What are the benefits of using Zenchef Pay?
How does a payment with Zenchef Pay work?

How to prepare Zenchef Pay onboarding ?
What are the necessary elements to start setting up Zenchef Pay?
How to get my QR codes?

How to customize my Zenchef Pay widget ?
How to customize the payment page?
How to customize tips?
How to add a menu to my payment module?

What happens on the customer side after payment with Zenchef Pay?
🧾 How to obtain a payment receipt and/or an expense report?

What happens on the restaurant side after payment via Zenchef Pay?

How to refund a Zenchef Pay payment?
How am I notified of a payment? 🔔
Consult the list of the on-site payments and/or prepayment transactions via Zenchef
How to submit an expense report?
How are funds from payments made with Zenchef Pay transferred to my company's account?
How to get my Zenchef Pay invoices?

Q&A
💳🥡❓Click & Collect - Frequently Asked Questions

Setting
🍴How to activate or deactivate the Click and Collect feature?
🥡 ➕ How to set up item options?
🥡How to set up your Click & Collect module?
How to customize the display of the Click & Collect order book?
🔑 How to open/close exceptional order pickups?
How to set up order taking (Click & Collect module)?

Zenbook : taking and managing reservations
📢 How am I informed about bookings on iOS?
❌What to do if my customer doesn't show up after making a reservation on my iOS application?
🚫 How to display "full" on my booking widget on iOS?
How to customize my reservation list in Zenbook?
🔢 How can I manage multiple reservations at once?
How does Zencall work on iOS?

Zenbook: Services
⛔️ How to block reservations for a specific period or date on iOS?
🔑 How to open/close reservations temporarily on iOS?
⚠️ How to handle it when one of my services is different from the rest of the week?
🕒 How to edit my service/reservation hours?
📝 How to add service notes for my team from iOS?
🗓 How to add comments about shift on my booking module from iOS?

Zenbook : seating plan
How to delete a room?
📍 How to assign my bookings to the tables on my floor plan?
✏️ How to modify a table in my venue?
🗑 How to delete a table?
How to add a room?
How to add a table to my room?

Zenbook: Creditcard guarantee
💳 How to activate credit card guarantee for my services on iOS?

Zenbook : manage customers database
🏨 How to add businesses and referrers on iOS?
How to add or edit a guest profile in my guest database on iOS?
👥 How to view and manage my customer file?

Managing click & collect orders on iOS
Consulting Click & Collect orders on iOS

Zenreviews
How to view and manage my reviews?

Other settings
Device push notifications settings on iOS
Updating the Zenchef application on iOS
Updating the employee list on iOS
Setting up actions on reservations from the iOS app
Viewing the booking history on iOS
🔒 Adding a manager code on iOS

Zenbook
👥 How to consult and manage my customer file?
📝 How can I modify my reservations with the Android application?
📝 How to add service notes for my team on Android?
Select "No Show" for a customer who fails to honour a reservation via Android
How to display "Fully booked" from my Android application?
How to manage my table assignments from the Android application?

Managing click & collect orders on Android
Viewing takeaway orders on Android

Other settings
📝 How to customize the choice of statuses from my Android application?

Informations
Incident: File deletion on your ZenchefOS space
More information about the new zenchef

Top Tips
How can I deactivate the Zenchef mobile application promotion?
How to set up your restaurant in the Zenchef App
8 tips to respond properly to online reviews
Top newsletters of May and June
Let's make International Earth Day proud!
Easter tips!

Best practices
Prepare your restaurant for success during the Olympic Games
How to contact Zenchef assistance ?
Top 5 of great management responses to reviews

Billing
🪪 How to modify my billing information?
How do I add/change my payment details?
How do I download my invoices?

Login Details
User Management
How do I change my login details?
I forgot my password, how do I reset it?

Staff management
Zenchef x Strobbo

Kitchen management
Zenchef x Annoncer

Reservation partners
Zenchef x HighTea.nl
Zenchef x DiningCity
Zenchef x breeze
Zenchef x deBuik
Zenchef x Social Deal
Zenchef x Assistent.ai

POS (Point of sales)
🔗 Lightspeed K Series x Zenchef
🔗 Zelty x Zenchef
🔗 Pi Electronique (Elyx) x Zenchef
🔗 Popina with Zenchef
🔗 Clyo x Zenchef
🔗 SumUp (formerly Tiller) x Zenchef

PMS integrations
Zenchef x Thaïs

Gift vouchers
Zenchef x MyBeezBox

Modèles de site internet Zenchef

Soya Cantine Bio • Template 7
Pianogrill • Template 16
Auteuil Brasserie • Template 17
Je choisis mon modèle de site internet