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How to modify my billing information?

In this article, you'll learn how to update your billing information (name, address, payment method, etc.) directly from your Zenchef interface.

 

Summary

  1. Update your account contact information

  2. Update your billing address

  3. Update your payment method

  4. Common issues & FAQs

  5. Support & Related articles

 

What you need to know

Your billing information is used for the generation of your Zenchef invoices. You can update it at any time via the web interface, along with your preferred payment method.

 

1. Update your account contact information

Update your billing contact details directly from the “Billing” section of your Zenchef interface.

  1. Log in to your Zenchef account via the Web App

  2. Click on your restaurant name at the bottom left and select the Billing tab

  3. Click on the Account Information link

  4. Edit the following fields:

    • Your contact details

    • Your company information

  5. Click Save

 

2. Update your billing address

  1. Log in to your Zenchef account via the Web App

  2. Click on your restaurant name at the bottom left and select the Billing tab

  3. Click on the Billing and Shipping Address link

  4. Edit the following fields:

    • Your contact details

    • Your restaurant’s billing address

  5. Click Save

 

3. Update your payment method

  1. Log in to your Zenchef account via the Web App

  2. Click on your restaurant name at the bottom left and select the Billing tab

  3. Click on the Payment Methods link

  4. You can:

    • Click on an existing payment method to edit it

    • Or add a new payment method

  5. Click Save

 

4. Common issues & FAQs

Common issues

  • I can’t save my changes.
    Make sure all required fields are filled in (name, address, tax ID, etc.)

FAQs

  • How can I receive my invoices at a different email address?
    Update the "Billing email address" field in the dedicated section

  • How can I download my Zenchef invoices?
     Go to the Billing History tab to download your invoices

 

5. Support & Related articles

Contact our support team

For further assistance, feel free to contact Zenchef support via the chatbot available in your client space or by visiting our Help Center.