What is MEWS?
Maximize your property’s potential with an intuitive and innovative property management system. With Mews at the heart of your operations, staff spend less time at computers and more time focused on guests.
- Modern: PMS software that’s so easy to use, even staff without hospitality experience can learn it in a few hours.
- Cloud-native: In the cloud since day one, Mews optimizes security, speed and flexibility for properties of all sizes and segments.
- Efficient: Productivity goes up when staff have all the information they need at their fingertips.
- Automated: Mews automates processes from front of house to back office to save time and reduce costly mistakes.
Why is an integration with MEWS important?
By integrating with MEWS, your reservations from MEWS are also available in Zenchef so your occupancy is always up to date.
What does the integration with MEWS include?
- For this integration, we work with a one-way synchronization of reservations. We obtain the reservations from MEWS. Reservations from Zenchef are not being send to MEWS. If a change is made in MEWS, that change will be made in Zenchef. BUT if a change to the reservation is made in Zenchef (modified, cancelled, ...), these changes will not be made in MEWS.
- MEWS does not check availability in Zenchef. Every reservation made in MEWS will be added in Zenchef.
- Reservations coming from MEWS will automatically be assigned to a table in Zenchef. If no table is available for the relevant number of people, the reservation will not be assigned to a table. This must then be done manually by the restaurant.
- Reservations coming from MEWS will be assigned to the first arrival time of the linked service in Zenchef.
- Synchronisation of guest profiles.
How do I set up the integration with MEWS?
1. MEWS
2. Zenchef
- In your Zenchef environment, go through settings to the partners tab. Click the connect button next to 'MEWS'. Paste your MEWS access token into the field and click submit.
- After activation of the integration it is important that you match the MEWS products with the Zenchef services. This way we are able to assign the reservations to the correct service in Zenchef.
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