What is Qeat?
QEAT is an innovative solution that analyzes your restaurant's reservation data to identify and segment your clientele. By better understanding your customers' habits and preferences, QEAT helps you personalize your greeting, service, and enhance your customer experience.
Why is an integration with Qeat important?
The integration of QEAT with Zenchef simplifies your work and improves customer knowledge from the moment of reservation. By analyzing reservation data collected by Zenchef, QEAT provides you with valuable information about your customers to better anticipate their expectations.
What does the integration with Qeat include?
- Automatic analysis of reservation data: QEAT connects to your Zenchef system and automatically analyzes reservation data to identify regular customers, culinary preferences, special occasions, etc.
- Customer segmentation: QEAT automatically segments your clientele into different groups based on their behavior and preferences.
- Enriched customer information: Access detailed information about each customer.
- Service personalization: Use the information provided by QEAT to personalize your service and offer an exceptional customer experience with each visit.
How do I set up the integration with Qeat?
- Activate the integration in your Zenchef environment, go through settings to the partners tab. Click the connect button next to 'Qeat'.
- Provide your Zenchef restaurantId to Qeat.
- QEAT will activate the integration on their side.