What is Accor?
https://group.accor.com/en/group/who-we-are/about-us
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do – fostering authentic and meaningful connections, and constantly seeking to spark delight for our clients and to deliver excellence. Our bold and visionary approach reaches far beyond the traditional hotel model, reimagining and continuously transforming hospitality to craft and unlock exceptional experiences for our clients, to give back to the planet and our communities, and drive value for our partners and all stakeholders.
Why is an integration with Accor important?
An additional service to generate reservations and let new guests discover your restaurant.
What does the integration with Accor include?
Each restaurant has it's own business page on https://restaurantsandbars.accor.com/. On this business page Accor will integrate:
- The Zenchef reservation widget of the restaurant by adding the URL of the reservation widget.
or
- The reservation widget of Accor that retrieves the availability of the restaurant via the Zenchef API.
The fact if Accor is going to integrate either of these widgets depends on the functionalities being used by the restaurant. The Accor widget currently doesn’t support all Zenchef functionalities, for example prepayments and creditcard guarantee. In these cases it’s better to integrate the Zenchef widget.
Reservations made via these widgets will be tagged with the source 'accor'. That way, you can find out in your ZenchefOS which reservation service the reservation came through and how many reservations you generated over a period of time through this service.
How do I set up the integration with Accor?
You can activate the integration with Accor in your Zenchef environment via settings and the partner tab. You will find the partner under the category 'Reservation services'. Click on the connect button next to the partner.
Are you using prepayments or creditcard guarantee and you want reservations through Accor to be subject to this?
Yes: add your restaurant details in this document and for the field URL widget add ‘YES’. You can find your Zenchef restaurantId at top of this page.
No: add your restaurant details in this document and for the field URL widget add ‘NO’. You can find your Zenchef restaurantId at top of this page.
Accor will finalize the integration as soon as possible.