In this article, you will discover the onboarding procedure for your Zenchef account, available as soon as your account is created. This guided setup allows you to install Zenchef at your own pace, while being supported by our dedicated team.
Thanks to a series of interactive tutorials, you will be able to:
- Create your floor plan and services,
- Configure the key settings of your workspace,
- Access educational resources (videos, guides),
- Publish your online booking module,
- Schedule a check-up appointment with a Zenchef expert.
This setup provides you with a complete overview of the solution, with personalized support if needed.
00:00: Welcome to this presentation on. Self onboarding with zenchef, it allows you to 00:04: set up zenchef at your own pace while still benefiting from support from our 00:08: dedicated team. 00:10: During your first login, this self onboarding process will guide you step by step 00:14: through the key stages to get started with zenchef. 00:17: With access to an intuitive Resource Center, you'll be able to explore all the setup settings. 00:23: You'll start your setup with a series of guides covering. 00:28: The creation of your floor plan. 00:33: Access the customization options. 00:36: View analytics data. 00:38: Access the Sal restaurant section. 00:41: The creation of your services. 00:46: Review customer feedback. 00:48: Create a new menu item. 00:51: Upload images for your menu. 00:53: As well as all the essential settings required to launch zenchef online. 00:58: You can also schedule a 30-minute onboarding call with one of our experts to ensure everything 01:02: is properly set up for your launch. 01:06: Ensure the correct date and time is displayed before proceeding. 01:10: Our team will also be available directly from your dashboard to assist you via the online 01:14: messaging system. 01:16: Initiate a live chat for support. 01:19: As well as by email. 01:22: Training videos will also be available to you. 01:25: They will help you learn more about the daily use of zenchef. 01:29: Additionally, supplementary guides will be offered to help you deepen your understanding of 01:33: the features. 01:35: And to make full use of the zenchef solution. 01:39: We look forward to supporting you. See you very soon.
If you have any question, please do not hesitate to contact our dedicated onboarding support team at installation@zenchef.com.