What is Chloë?
Chloë is much more than just a management tool: it is an all-in-one solution designed to simplify and optimise the daily lives of restaurant owners. It centralises key operations such as taking reservations, invoicing and payment collection, as well as all administrative tasks (confirmations, reminders, etc.). And that's not all: Chloë integrates a wide range of smart connectivity options — accounting software, online sales platforms, reputation management tools, yield management systems, connected locks, late arrival terminals, home automation, and more. Everything is designed to save you time and enhance the customer experience.
Why is an integration with Chloë important?
Thanks to their two-way integration, Zenchef and Chloë communicate in real time for seamless synchronisation of reservations. No more double entries, fewer errors, and an even more consistent customer experience.
What does the integration with Chloë include?
Real-time synchronisation.
Automatically synchronised reservations
- A reservation made in Chloë appears instantly in Zenchef, and vice versa.
- Changes to the reservation are synched in both directions.
- Synchronisation of guest profiles.
- Walk-ins are created in Zenchef if an order is opened in Chloë.
Status updated in real time
- A table assigned in Chloë? The status automatically changes to ‘seated’ in Zenchef.
- An invoice paid? The reservation changes to ‘finished’ in Zenchef, without any manual action required.
Intelligent order analysis
- Once the bill has been paid, the details of the meal (dishes, drinks) are sent to Zenchef.
- This data enriches the customer profile on Zenchef by automatically calculating the average spend
Disclaimer
The table numbers from Zenchef are not retrieved or displayed on Chloë.
How do I set up the integration with Chloë?
Zenchef
You can activate the integration with Chloë in your Zenchef environment via settings and the partner tab. You will find the partner under the category 'PMS'. Click on the connect button next to the partner.
Chloë
Contact the technical support team of Chloë to activate the connection and enjoy all the benefits of the Zenchef x Chloë integration. Support@logicielchloe.fr or by telephone on 05.56.34.82.12