What is Your AI connector?
Your AI Connector is an AI messaging assistant for restaurants. It answers guests on
WhatsApp, Instagram, Facebook Messenger, SMS and your website chat, and it takes
reservations directly in Zenchef during the conversation. Restaurants get one inbox for
every channel, an AI agent that replies around the clock in the guest's language, and
broadcast and follow-up messaging for reminders, promotions and re-engagement.
Why is an integration with Your AI connector important?
Guests message restaurants the same way they message friends: on WhatsApp and
Instagram, often outside opening hours. The integration turns those conversations into
confirmed Zenchef reservations without a staff member picking up the phone.
- 24/7 availability: reservation requests are answered immediately, at night and
during service. - Live availability: the assistant checks free tables in Zenchef before it confirms
anything, so it never promises a slot you do not have. - Any language: guests are answered in the language they write in.
- Fewer no-shows: confirmations and reminders go out automatically on the channel
the guest used. - Human handover: requests the AI should not handle are passed to your team with
the full conversation.
Every reservation lands in Zenchef with Your AI Connector as the source, so your floor
plan and guest history stay accurate.
What does the integration with Your AI connector include?
Reservations
- Real-time availability check in Zenchef before a table is offered
- Reservation creation from a natural conversation (date, time, party size, name,
phone) - Changes and cancellations handled in chat and applied in Zenchef
- Guests can look up their own upcoming reservations
- Confirmation and reminder messages on the guest's channel
Guest questions
- Restaurant FAQs (opening hours, parking, allergens, private dining) from a
knowledge base you maintain - Menu, price list or brochure sent as a PDF or image from your media library when a
guest asks
Channels
- Instagram DMs
- Facebook Messenger
- SMS
- Website chat widget
Several restaurants can be connected under one account, each with its own Zenchef
restaurant ID.
How do I set up the integration with Your AI connector?
Step 1: Enable Your AI Connector in Zenchef
- Log in to your Zenchef environment
- Go to Settings > Integrations > Partners
- Find Your AI Connector under 'Reservation services'
- Click Connect
Step 2: Connect your restaurant
- Log in to Your AI Connector
- Go to Settings > Integrations > Booking & Calendar
- On the Zenchef card, click Connect
- Enter your Zenchef restaurant ID and click Continue
- Type your restaurant name exactly as it appears in Zenchef and click Add restaurant
The name check confirms you manage this restaurant in Zenchef. Only someone who
already knows the exact name can complete the connection. To add more restaurants,
click Add restaurant on the Zenchef row again.
Step 3: Let your AI agent book in Zenchef
- Go to AI Agents and open your agent
- In the AI Abilities step, open the Bookings card
- Turn on 'Let this agent book appointments'
- Choose Zenchef as the booking provide
Step 4: Test and go live
- Send a test reservation request on one of your connected channels
- Check that the reservation appears in Zenchef with Your AI Connector as the source
- Switch the agent live
Full setup guide: https://docs.youraiconnector.com/integrations/zenchef