What is Toppi?
Toppi is the digital marketing assistant for restaurants. With smart automation, Toppi helps restaurants improve their visibility in the modern search landscape. Toppi:
- Increases your visibility on Google, Apple Maps, ChatGPT, Gemini, and social media;
- Ensures a consistent online presence on all major search and discovery platforms;
- Centralizes and analyzes reviews from Google, Zenchef, and others using AI and sentiment analysis;
- Helps you respond to reviews personally and converts feedback into concrete action points to improve service, reputation, and visibility.
Why is an integration with Toppi important?
The way guests discover restaurants has changed significantly. In addition to Google, AI search engines, map apps, reviews, and social media are also playing an increasingly important role. It is difficult for restaurant owners to manage all these channels consistently and strategically. Toppi automates this process and translates data and feedback into concrete insights. This saves you time, increases your online visibility, and allows you to make better decisions based on real guest feedback. With Toppi, restaurants that work with Zenchef can:
- Increase their online visibility on Google, Apple, ChatGPT, and other platforms;
- Automatically manage social media via a smart content calendar;
- Centralize and respond to all reviews from a single inbox;
- Gain insights from customer feedback to improve the quality of the restaurant;
- Receive support from a personal marketer.
In today's search landscape, a strong and consistent online presence is essential to remain visible and competitive.
What does the integration with Toppi include?
Toppi automatically collects Zenchef reviews and centralizes them in the central review inbox. (Name, rating & text) Using AI, sentiment, and feedback analysis, restaurants can respond to reviews efficiently and convert feedback into concrete insights. These insights directly help improve the customer journey, service quality, and online visibility. Reviews are crucial in today's AI-driven search landscape: search engines and AI platforms continuously analyze reviews to determine which restaurants are visible and recommended.
Example
A restaurant receives daily reviews via Google and Zenchef, which are automatically centralized in Toppi. Using AI and sentiment analysis, Toppi analyzes this feedback and identifies recurring and important themes, such as service, dishes, and atmosphere. Guests always receive an appropriate and personalized response, while the restaurant is provided with clear insights and concrete action points based on what guests actually mention. By focusing on these areas, the guest experience improves, online reviews increase, and both guest retention and the appeal to new guests increase.
How do I set up the integration with Toppi?
You can activate the integration with Toppi in your Zenchef environment via settings and the partner tab. You will find the partner under the category 'Loyalty'. Click on the connect button next to the partner.