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Display your menus on the booking module and Experiences

 

In this article, you will learn how to create digital menus and display them directly on your booking module or link them to your Zenchef Experiences.

Summary

  1. Create a digital menu
  2. Display menus on the booking module
  3. Link a menu to a Zenchef Experience
  4. Common cases & FAQs
  5. Support & Related articles

What you need to know

  • You can quickly take a photo of your daily specials board and add it as a digital menu to instantly update your module.
  • Digital menus can be uploaded as a PDF or added via a redirect link.
  • To appear on the booking module, a menu must first be created in the "Digital menus" section before being linked to a service or experience.

 

1. Create a digital menu

Before displaying a menu to your customers, you must add the file or link in your Zenchef back office.

  • Go to Settings > Menus & Click and Collect > Digital menus.
  • Click on the New digital menu button.
  • Enter the name of your menu (e.g. "Daily Specials Board" or "Weekend Menu").
  • Choose the format: upload a PDF document or insert a redirect link.
  • Click Create to save.

2. Display menus on the booking module

You can make your menu accessible via a "book" icon directly on the module for your regular or exceptional services.

For a regular service 

  • Go to Settings > Services and bookings > Planning.
  • Click on the service to edit and select Edit all occurrences.
  • In the left-hand menu, go to the Advanced settings section.
  • In the Service menu dropdown, select your digital menu.

For a service exception 

  • Create your service exception in Settings > Services and bookings > Services and experiences. For detailed steps, see: How to exceptionally open/close your bookings?
  • Follow the same steps as for a regular service to link the menu in the exception settings.

3. Link a menu to a Zenchef Experience

Display a dedicated "Menu" button on the banner of your Experience to inform your customers before booking.

What you need to know :

  • Visibility: The "Menu" button only appears on “Highlighted” Experiences.
  • Display Priority: If a menu is linked to the service AND another to the experience, both will be visible to the guest. However, if you configure the experience as “Restricted”, only the Experience menu will be offered on the module.

4. Common cases & FAQs

Common cases

  • The menu icon does not appear on the module: Check that the menu is correctly linked to the service in the "Advanced settings" tab of the relevant service.
  • The “Menu” button is missing from my Experience: Check that the Experience is set to "Featured" visibility.
  • Access depending on subscription: This option is only available for the Manage and Grow plans (not available on the Reserve plan).

FAQ

  • Can I link different menus for lunch and dinner? Yes, you can assign a specific menu to each service. However, each service is currently limited to one digital menu.
  • Will both of my menus be displayed if I have one on the service and one on the experience?
    Yes, the guest will see the service menu icon (the small book) as well as the "Menu" button on the experience photo. However, if the experience is set to “Restricted” mode, only the menu linked to the experience will be proposed on the module.
  • Will my menus be visible via the Google "Reserve" button? No, menus and experience customisations are only visible on the Zenchef module. The Google Reserve booking button is not compatible with these features.
  • Can I require customers to view the menu? The “Menu” icon on your service is optional, but you can ensure visibility for services by activating the "Digital menu" notification in the Customer notification settings. For experiences, you can make selecting the experience mandatory for certain services.

5. Support & Related articles

Contact our support team 

For further assistance, contact Zenchef support via the Chatbot available on your client area or visit our Help Centre.

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