Welcome to this guide on the Multi-Venue Widget. Here you will find everything you need to set up and use this feature, including an overview of how it works, step-by-step installation instructions, and answers to common questions.
Summary
What is the Multi-Venue Widget?
How to set up the Multi-Venue Widget
Troubleshooting & FAQs
What you need to know
The Multi-Venue Widget is included in the Multi-Venue add-on, which is part of the Grow package. Please ensure your group is on the appropriate plan before getting started.
1.What is the Multi-Venue Widget?
The Multi-Venue Widget is a reservation widget designed for restaurant groups, allowing guests to discover and book across all your venues from a single entry point.
The Multi-Venue Widget lets you showcase all the restaurants in your group on one single booking widget. Rather than directing guests to each restaurant individually, this widget brings your entire portfolio together — making it easier for them to explore your venues, check availability, and complete a reservation wherever suits them best.
This is particularly valuable for groups looking to increase visibility across all their locations and turn their website into a true booking hub.
2.How to set up the Multi-Venue Widget
Follow the steps below to get started:
1. Ensure with your Zenchef Account Manager that your restaurants are linked under the same Group account. This is possible thanks to the “multi-venue” feature, make sure it's included in your plan.
2. Install the Multi-Venue Widget on your group website: Access the widget installation section from this tab of your back office , click on the " Multivenue configuration" and follow the instructions to embed the widget on the relevant page of your group website.
3. Select and order your restaurants: From the restaurant catalog settings, choose which venues to display in the widget and define the order in which they will appear to guests.
4. Customise each venue with a cover image: On that same tab, add a cover image to each restaurant to give guests a visual introduction to your venues before they make their choice.
Once the setup is complete, guests visiting your website will be able to browse all your locations and proceed directly to a reservation from the same booking widget.
3.Troubleshooting & FAQs
Common issues
A restaurant does not appear in the widget — Check that the venue is correctly added in the "Restaurant Catalog" tab.
The widget does not appear on the website — Verify that the installation script has been correctly added to your website. If you are using a CMS or website builder, ensure the embed code has been placed in the appropriate section.
Cover images are not displaying — Make sure a cover image has been uploaded for each venue in the restaurant catalog settings.
FAQ
Which plan includes the Multi-Venue Widget? — The Multi-Venue Widget is included in the Multi-Venue add-on, which is part of the Grow package.
Can I customise the multi-venue widget's color ? Not for now, only black is available.
How many restaurants can I display in the widget? — There is currently no specified limit. You can choose which venues to include and define their display order from the restaurant catalog.
Can I change the order of restaurants after the initial setup? — Yes, the display order can be updated at any time from the restaurant catalog settings.
Can guests book directly from the widget? — Yes. Guests can check availability and make a reservation for the venue of their choice directly through the widget.
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Where can I find the widget installation instructions? — Installation instructions are available in the Integration tab of your back office.
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