It is possible to edit a booking that has already been confirmed or not.

Edit a confirmed booking

Simply go to the Zenbook tab:

• click on the booking
• click on the field you want to edit (time, pax, date)
• the change will be saved automatically.

Edit the chosen time of a confirmed or unconfirmed booking by the customer

If you are unable to accept the booking from your customer, you can offer them another time before canceling the booking.

• click on the booking from the Zenbook tab
• click on the status at the top right:

• click on "propose a new time"
• enter the time
• click on "ok"

• Your customer receives a notification asking them to accept or refuse this time:

• If the customer accepts, the reservation will be automatically set to "confirmed" status
• If the customer refuses, the booking will be set to "rejected" status
• If the customer does not take any action, the booking remains in "waiting for customer" status