In this article, you will find all the necessary information to display "fully booked" on your reservation book, thus closing online booking availability. You can display fully booked from the web application, iOS, and Android.
Contents
- Display fully booked from the web application.
- Display fully booked from the iOS and Android application.
- Common cases & FAQs
- Support & Related articles
What you need to know
Displaying "fully booked" allows you to close online bookings when you can no longer accommodate customers for a specific service or time slot. The action to display fully booked takes effect immediately. You can still manually record bookings in your Zenchef account if you wish.
1. Display fully booked from the web application
1. In the web application, go to the Reservations tab of your account. This is the page where you view your list of bookings for the day.
2. At the top of the screen, click on the Display fully booked icon:
3. You can choose to display fully booked for the entire service, or only certain time slots. Click on the slots you want to close.
4. Your slots are instantly closed. If you want to reopen them, perform the same action in reverse.
2. Display fully booked from the iOS and Android application.
1. In the Zenchef iOS or Android application, click on the Dropdown Menu at the top left of the screen.
2. Go to the Reservations tab of your account. This is the page where you view your list of bookings for the day.
2. At the top of the screen, click on the Display fully booked icon located just next to the name of your services:
3. You can choose to display fully booked for the entire service, or only certain time slots. Click on the slots you want to close.
4. Your slots are instantly closed. If you want to reopen them, perform the same action in reverse.
3. Common cases & FAQs
Common cases
I cannot find the Display fully booked icon.
Make sure you are on the "Reservations" tab. The Home tab, for example, does not offer the necessary button.My customers can still book even though I have displayed fully booked.
This may be due to Waitlist registration. Check in your service settings if this feature is enabled.
FAQ
How to display fully booked for all my services over a long period.
In this case, prefer the feature that allows you to create a "Closure Period".
4. Support & Related articles
Contact our support team
For any further assistance, do not hesitate to contact Zenchef support via the Chatbot available in your client area or by visiting our help centre.