Recording your reservations on your Zenchef account allows you to:
- 1. automatically send your customers the information related to their reservation by SMS or email (which significantly enhances your relationship with them) to remind them of the date, time, and number of guests reserved, and give them the possibility to modify if necessary,
- 2. reduce no-shows as clients will receive a reservation reminder the day before and will have a link to cancel in case of an issue, allowing you to free up the table,
- 3. collect verified reviews as only customers with confirmed reservations can leave a review, which you can publish on your website,
- 4. improve your website's ranking as the more reviews you generate, the more you update and feed your website, which is favorably considered by Google,
- 5. grow your customer database because when you record your passing customer's information in your notebook, it is saved in your customer database,
- 6. customize your welcome and communication because you can add comments in customer profiles such as their favorite dishes, their favorite table at your restaurant, etc.,
- 7. foster customer loyalty because you can send them newsletters informing them of special offers.