To fully understand this feature, visit this article.

Here you will find details about this tool on the iOS application.

How am I notified of a call on my application?

1. 📞 A person calls your restaurant
2. 🔍 Zencall searches your restaurant's directory for a record (customer, referrer, or company) associated with the caller's phone number
3. 📋 A real-time notification appears on your mobile based on the search result:

• the caller's phone number does not correspond to a known record:

• the caller's phone number corresponds to a known record:

How do I enter a reservation from the Zencall notification?

1. Click on the notification
2. Then click on "enter a reservation":

• • If your caller is not yet known in your customer file: create the record by entering the reservation with the required information under "customer". The phone number will already be filled in.
  • If your caller is already known in your customer file: create the reservation. The customer information will already be filled in.

Note: When you enter a reservation without using the notification, the booking widget will suggest using the most recent call to fill in the customer's information:

How do I edit a booking from the Zencall notification?

1. Click on the caller's notification
2. Then click on view booking
3. Click on the booking
4. Then click on edit at the bottom of the screen

How do I check my call history?

• Access your call history in Zenhome by clicking on the icon .
• Easily call back your callers from the interface.