Many actions can be used to modify a reservation. You can update them by going to your Settings, then to Bookings and Choosing the status to display.
The different actions
Actions related to reservation statuses
ICON | STATUS/ACTION | NOTE |
Confirmed | This action will be necessary if you manually confirm your orders. | |
Cancelled | ||
Arrived | This action is useful for identifying a client who has arrived but has not yet picked up their order. | |
No show | This action is useful for identifying a client who did not show up at the restaurant without cancelling their order. It will automatically set the customer record as "already no show". | |
Waiting inside | This action is useful for identifying a client whose order is not yet ready. | |
Finished | This action is useful for identifying a client's departure after picking up the order. |
Available actions according to reservation statuses
ICON | ACTION | NOTE |
Refund prepayment | Action available if a prepayment has been made on the reservation. |
General actions
ICON | ACTION | NOTE |
Call customer | Action available only if you use the smartphone application. | |
Create/link to a customer record | Action available only for walk-in reservations. | |
View customer record |
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