Download the Zenchef app on your Android phone.
First, please note how to activate the banking imprint.
On your Android app, you can:
Request a Credit Card Hold
Charge a customer
Refund a customer
Release a credit card deposit
Request a Credit Card Hold
You can request a Credit Card Hold :
On a new reservation:
On an already ongoing reservation, you have two options:
Click on the reservation and then on the "request a credit card guarantee" action.
Charge a customer
You can charge a customer if they meet one of the two options:
In case of a no show
It is important to change the status of the customer to no show in order to display the "Charge the customer" action.
In case of a late cancellation
When the customer cancels within a period less than what you have set, you can "Charge the customer".
Refund a customer
If you charge a customer after a no show, you can always refund the customer with a single click from your Booking notebook.
Release a Credit Card Hold
If you have not made a charge on a reservation associated with a Credit Card Hold, you can always release the customer's deposit with a single click from your Booking notebook