In this article, you will find everything you need to know about Group Payments Export: what it is, how to activate it, and how it works for your group.
What you need to know
Group Payments Export automatically emails you a consolidated CSV file on the 1st and 16th of each month, covering all Zenchef Payments transactions across every restaurant in your group since the last send.
✅ Included in plans:
Addon Multi-venue
Summary:
- What is Group Payments Export and why use it?
- How to activate it
- FAQ
1. What is Group Payments Export and why use it?
• One single file for the whole group — no more restaurant-by-restaurant exports
• All Zenchef Payments transactions covered: deposits, prepayments, captured credit card holds, pay at table, click & collect
• Each line identifies the restaurant (restaurant_name + restaurant_id) for clean accounting reconciliation
2. How to activate it
The automated export is set up by your Customer Success Manager. Share with them the email address where the file should be received.
3. FAQ
- What happens if there were no transactions during the period?
An empty file (with headers only) is still sent on the scheduled date, so you can confirm the system ran as expected.
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