What is Ondinou?
Ondinou is a discovery app for independent restaurants based in the Lille metropolitan area. Users answer a short questionnaire about what they are looking for, such as cuisine type, mood, occasion, and preferences, and Ondinou’s matching algorithm recommends the best-suited restaurant with available seating. Once the suggestion is made, users can book a table directly through the app.
Why is an integration with Ondinou important?
Joining Ondinou allows you to recommend your restaurant to customers who are actively looking for a place to eat and whose profiles specifically match yours. These are not random visitors, but pre-qualified customers whose expectations align with what you offer. Ranging from tourists seeking culinary discoveries to locals looking for new experiences. This integration also enables seamless direct bookings via the Ondinou app using the Zenchef tab, thereby simplifying the end-user journey.
What does the integration with Ondinou include?
- Visibility in Ondinou's matching engine. your restaurant is recommended to users whose preferences, mood and occasion match your profile, putting you in front of the right customers at the right moment.
- Customer insights : access data on what your customers are looking for when they book with you, helping you better understand their expectations and adapt accordingly.
- Your own restaurant page : a dedicated space where you can showcase your photos, update your menu, and control how your restaurant is presented to Ondinou users.
- Verified customer reviews : read and respond to reviews left exclusively by diners who have actually visited your restaurant, thanks to our reservation-based verification system. No fake reviews, no anonymous opinions.
- // Coming soon - Fan Community : we are building a loyalty feature that identifies your most engaged regulars and keeps them connected to your restaurant, designed to significantly reduce no-shows through community-driven commitment.
Disclaimer
- Only restaurants that have activated the integration will appear in Ondinou's recommendations.
- All reservation management (modifications, cancellations) remains within the Zenchef platform.
- Ondinou operates on a pay-per-cover model. No subscription is required from the restaurant.
- Ondinou is currently available in the Lille metropolitan area, ahead of a wider rollout across France.
How do I set up the integration with Ondinou?
First, you need to sign up for free at pro.ondinou.fr/rejoindre, fill out the form, and sign the contract and order form.
You can activate the integration with Ondinou in your Zenchef environment via settings and the partner tab. You will find the partner under the category 'Reservation services'. Click on the connect button next to the partner.