What is Shyfter?
Shyfter is an all-in-one workforce management tool built for hospitality. It covers staff scheduling, time clocking, timesheets, absences, HR documents and payroll exports. Managers plan their teams on a weekly or daily schedule, and employees see their shifts and clock in from the Shyfter mobile app.
Why is an integration with Shyfter important?
Staffing is one of a restaurant's largest costs, and the right number of people depends on how many guests are expected. By connecting Zenchef to Shyfter, your reservations directly drive your schedule:
- You staff each service according to your covers, not a fixed percentage of revenue.
- You avoid understaffing busy services and overstaffing quiet ones.
- You see your labour cost per cover, and compare booked, scheduled and clocked hours.
What does the integration with Shyfter include?
- Automatic import of your reservations: every morning for the next 14 days, then every hour between 10am and 11pm for today and tomorrow. Your last 12 months of reservations are imported when you activate the integration.
- Staffing need per hour: in the Shyfter schedule (hourly, daily, weekly and service views), a booking counts in every hour of the meal, using the Zenchef table turn time. Shyfter's automatic scheduling is based on the same covers.
- Reservation prediction based on our AI forecasts: Shyfter predicts your covers for the next two weeks from your reservation history and updates the prediction every week on your latest actual covers. You can staff a day that is still lightly booked.
- Your Zenchef services: lunch, dinner and the other Zenchef services are offered as service periods in the Shyfter schedule.
- Analytics: covers, no-show rate, walk-ins, lead time, covers per channel, and labour cost per cover, overall and per room or section.
- Dashboard: weekly covers (actual and forecast) and a 30-day covers trend.
Disclaimer
- A Shyfter account with the Standard pack is required.
- The data flows one way, from Zenchef to Shyfter. Shyfter only reads reservations and never creates, changes or cancels a booking in Zenchef.
- No guest personal data is imported: no names, emails, phone numbers or comments. Shyfter only uses operational data such as date, time, number of guests, status, service, room and table turn time.
- Cancelled, refused and waiting-list reservations are not counted. No-shows are kept separately, so booked and honoured covers can be compared.
- One Zenchef restaurant is connected to one Shyfter location.
How do I set up the integration with Shyfter?
You can activate the integration with Shyfter in your Zenchef environment via settings and the partner tab. You will find the partner under the category 'Staff management'. Click on the connect button next to the partner.
On activation an email with the details of the restaurant will be sent to Shyfter so the partner can set up the integration on their end.