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Apitic

What is Apitic?

https://www.apitic.com/

Apitic is a company focused on providing technology solutions for the hospitality industry, helping restaurants optimise their operations through digital tools and software integrations.

Apitic is a French provider of digital POS (Point of Sale) and business management solutions, primarily serving restaurants and food-related businesses.

Its solutions go beyond traditional cash register software, offering an integrated ecosystem covering:

  • POS & payments: Cash register software, payment terminals and cash management.
  • Order management: Online ordering, table ordering, takeaway, delivery platform integration and self-service kiosks.
  • Stock & production management: Inventory management, weighing solutions and product traceability.
  • Customer management: Loyalty programmes, CRM and customer engagement.
  • Business management: Accounting automation, invoicing and HR management.

Target market: Traditional restaurants, fast-food businesses, restaurant chains, bakeries, butchers, cheesemongers, wine shops and other food retailers.

Why is an integration with Apitic important?

Zenchef and Apitic have integrated to allow restaurateurs to centralize their actions and customer information, freeing up time for their core business.

What does the integration with Apitic include?

  • Synchronisation happens every 30 seconds.
  • Reservations added in Zenchef will be synced to Apitic.
  • Once the reservation in Zenchef is marked as seated or arrived, it changes to Honored in Apitic. You can then open the table in Apitic from the reservation. When the bill is settled, the reservation is marked as finished.
  • Status overview
    • Confirmed = Waiting (Green)
    • Seated, Arrived = Confirmed (Blue, honored)
  • No modifications for Zenchef reservations can be made on Apitic.

How do I set up the integration with Apitic?

You can activate the integration with Apitic in your Zenchef environment via settings and the partner tab. You will find the partner under the category 'Point of Sales'.

On activation an email with the details of the restaurant will be sent to Apitic so the partner can set up the integration on their end.