In this article, you’ll learn how to activate or deactivate the Takeaway widget from your Zenchef account and make your takeaway menu available or unavailable to your customers.
Contents
- Activate the Takeaway widget
- Deactivate the Takeaway widget
- Common cases & FAQs
- Support & Related articles
What You Need to Know
Zenchef allows you to manage the availability of your Takeaway widget directly from your menu settings. You can activate or deactivate the feature by making a Takeaway menu available or unavailable on the widget.
You can use an existing menu or create a new one specifically for Takeaway.
Important: Make sure to save your changes after activating or deactivating the widget.
1. Activate the Takeaway Widget
To make your takeaway menu available on your Takeaway widget:
- Go to Settings > Operations > Menu.
- Go to “Builder” in the top-right corner.
- Select the inactive “Takeaway” menu you want to activate, or create a new menu.
- You can also edit an existing menu by clicking the pencil icon on the right.
- Scroll down to the relevant settings.
- Enable “Make available on the Takeaway widget”.
- Click “Save” on the right.
- Make sure your changes have been saved.
Your menu is now active and available on the Takeaway widget.
2. Deactivate the Takeaway Widget
If you no longer want your menu to be available for Takeaway orders, you can deactivate it at any time:
- Go to Settings > Operations > Menu.
- Go to “Builder” in the top-right corner.
- Select the active “Takeaway” menu you want to deactivate.
- Click the pencil icon on the right to edit the menu.
- Scroll down to the relevant settings.
- Disable “Make available on the Takeaway widget”.
- Click “Save” on the right.
- Make sure your changes have been saved.
Your menu is now deactivated on the Takeaway widget.
3. Common Cases & FAQs
Common Issues
-
My menu is not available on the Takeaway widget.
Check that Make available on the Takeaway widget is enabled in the menu settings. Also make sure that your changes have been saved. -
I want to stop offering Takeaway temporarily.
You can deactivate the relevant menu by disabling Make available on the Takeaway widget. This allows you to make the menu unavailable without deleting it. -
I activated my menu, but customers cannot place an order.
Make sure that your Takeaway service has been correctly configured, including the days and times when customers can place orders and the available pickup periods.
FAQs
-
Can I create a menu specifically for Takeaway?
Yes. You can create a dedicated Takeaway menu and make it available on the Takeaway widget. -
Does deactivating the menu delete it?
No. Disabling “Make available on the Takeaway widget” simply makes the menu unavailable for Takeaway orders. You can activate it again later by enabling the same option.
4. Support & Related Articles
Contact our Support Team
If you need further assistance, feel free to contact Zenchef Support via the Chatbot available in your client area or by visiting our Help Center.