User Account Management and Access

With Zenchef, you can now independently manage user access for your teams!

With the user management module, you will be able to:

• Create new accounts for your teams
• Associate these accounts with a establishment in your group
• Control their access (Zenbook, Settings, Zenmarketing, etc.)
• Delete access for an account to your establishment following their departure

This article is therefore intended to help you familiarize yourself with this functionality.

1. Where?
2. How?
3. Limitations?

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1️⃣ - Where can I find user management?

The "User management" tab is only accessible to the Administrator profile of your establishment.
By default, the administrator account is the first user account created when setting up Zenchef. This administrator profile can therefore create new access, both normal and administrative.

The tab is accessible via the web application app.zenchef.com, Settings, Users (all the way to the right).

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2️⃣ - How do I manage user accounts and access?

✚ Create / Add an account:

• Click on "+ Add a user"
• Fill in the user's information: Name, First Name, Email
  

• • • If the EMAIL already has a Zenchef account:
      - The information from the existing account will be transferred, and the establishment will be added to the user;
      - An email will be sent to this address to inform them of the connection between the establishment and the user account.
    • If the EMAIL does not have a Zenchef account beforehand:
      - An email will be sent to this address to inform them of the account creation.
      - The email will contain a temporary password as well as an invitation to log in and change it.

• Define access rights among*:
  • User Management (the account will become Administrator)
  • Zenbook
  • Zensite
  • Zenreviews
  • Zenmarketing
  • Settings
    
    

Access rights are primarily dependent on your subscription. For example, if you have not subscribed to the Zenmarketing option, it doesn't matter if the user has access or not, the Zenmarketing option will not be available.

Note that these access rights will only apply to the establishment for which the user account is created. An account can therefore have different rights for the establishments it has access to.

*Other access limitations will be available in the future.

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✚ Edit an account:

It is not possible to edit personal information such as Name, First Name, and Email.

The Administrator account can still edit and manage access rights:

Note that these access rights will only apply to the establishment for which the user account is created. An account can therefore have different rights for the establishments it has access to.

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✚ Delete an account:

It is not possible to completely delete a Zenchef user account.

However, you can detach your establishment from the user profile in question. They will still have a login and password but will no longer be able to access your establishment.

• Go to: https://app.zenchef.com/zw#/parameters/users ;
• Click on the trash icon (🗑) on the right;
• Confirm the "Delete a user"