Welcome to this guide on the Multi-Venue Widget. Here you will find everything you need to set up and use this feature, including an overview of how it works, step-by-step installation instructions, and answers to common questions.
Summary
- What is the Multi-Venue Widget?
- How to set up the Multi-Venue Widget
- Troubleshooting & FAQ
- Support & Related Articles
What you need to know
[BETA] The Multi-Venue Widget is included in the Multi-Venue add-on, which is part of the Grow package. Please ensure your group is on the appropriate plan before getting started.
1. What is the Multi-Venue Widget?
The Multi-Venue Widget is a reservation widget designed for restaurant groups, allowing guests to discover and book across all your venues from a single entry point.
The Multi-Venue Widget lets you showcase all the restaurants in your group on one single booking widget. Rather than directing guests to each restaurant individually, this widget brings your entire portfolio together, making it easier for them to explore your venues, check availability, and complete a reservation wherever suits them best.
This is particularly valuable for groups looking to increase visibility across all their locations and turn their website into a true booking hub.
2. How to set up the Multi-Venue Widget
Follow the steps below to get started:
- Ensure with your Zenchef Account Manager that your restaurants are linked under the same Group account.
- Install the Multi-Venue Widget on your group website: Go to Multi-venue Hub > Settings > Widget > Embed, copy the Zenchef tag and add it to the relevant page of your group website.
- Select and order your restaurants: In Multi-venue Hub > Settings > Widget > Restaurant List, choose which venues to display, set their order and click Preview to see the widget as your guests will.
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Customise each venue with a cover image: On that same tab, add a cover image to each restaurant to give guests a visual introduction to your venues before they make their choice.
Once the setup is complete, guests visiting your website will be able to browse all your locations and proceed directly to a reservation from the same booking widget.
- Apply a brand colour to your widget:
You can apply your group's primary colour to the widget by clicking Configuration in Multi-venue Hub > Settings > Widget > Embed:
• Under "SDK configuration", use the Colour picker to select your brand colour
• The embed code on the right updates automatically with yourdata-primary-colorattribute
• Copy the updated snippet and share it with your integrator to embed it on your website
Note: when a guest selects a specific restaurant, the widget switches to that restaurant's own configured colour.
6. Show only specific restaurants on a given page:
With Custom Restaurant Display, you can control which restaurants appear in the widget on a specific page of your website. Click Configuration in Multi-venue Hub > Settings > Widget > Embed:
• Enter the restaurant IDs you want to display in the "Restaurant IDs (optional)" field
• The embed code on the right updates automatically with your data-filter-rids attribute
• Copy the updated snippet and share it with your integrator to embed it on the relevant page
Use a different snippet per page to create tailored views, for example one page per city, one per concept (e.g. your Italian cuisine restaurants alongside your grill restaurants), or one per restaurant type (casual dining vs. gastronomic).
3. Troubleshooting & FAQ
Troubleshooting
• A restaurant does not appear in the widget. Check that the venue is turned on in the Restaurant List tab.
• The widget does not appear on the website. Verify that the installation script has been correctly added to your website.
• Cover images are not displaying. Make sure a cover image has been uploaded for each venue in the Restaurant List tab.
• The widget shows restaurants I did not intend to display on this page. Check the parameters in your embed code for this specific page. Each page using Custom Restaurant Display should have its own snippet with the correct restaurant IDs configured.
FAQ
• Which plan includes the Multi-Venue Widget? The Multi-Venue Widget is included in the Multi-Venue add-on, which is part of the Grow package.
• Can I customise the multi-venue widget's colour? Yes. Click Configuration in Multi-venue Hub > Settings > Widget > Embed, use the Colour picker to select your brand colour, then copy the updated embed snippet and share it with your integrator. Note: when a guest clicks on a specific restaurant, the widget switches to that restaurant's own configured colour. This is expected behaviour.
• How many restaurants can I display in the widget? There is currently no specified limit.
• Can I change the order of restaurants after the initial setup? Yes, the display order can be updated at any time from the Restaurant List tab.
• Can guests book directly from the widget? Yes. Guests can check availability and make a reservation for the venue of their choice directly through the widget.
• Where can I find the widget installation instructions? Installation instructions are available in Multi-venue Hub > Settings > Widget > Embed.
• Does the widget include a search bar? Yes, automatically. When the widget displays more than 10 restaurants, a search bar appears at the top. Guests can search by restaurant name, city or zip code. No configuration is needed.
• I can't find the Restaurant Catalog anymore. It has moved to Multi-venue Hub > Settings > Widget > Restaurant List.
4. Support & Related Articles
Contact Our Support Team
For further assistance, feel free to contact Zenchef support via the chatbot available in your client dashboard or visit our Help Center.
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