Custom tags (customer & booking)

 

Customer tags

If you want to create custom tags, follow these steps:

  1. Go to the Tag Management > Customer tags via your account settings.
  2. Click on New category
  3. Name the category to which the custom tag belongs (e.g. "Place Preference")
  4. Choose the icon and colour
  5. Enter the name of the tag (example "Window")
  6. You can choose a different icon for each new tag, or keep the icon chosen for the category for all new tags added and linked to it.
  7. Click on Save

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Assigning custom tags to a customer

Once you have created custom tags, you can assign them to customers using the same method as for the default tags (see 🏷️ Zenchef tags).

 

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You can also create a new custom tag directly from the customer file, provided that a category has been created beforehand in your Tag Management settings.

 

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Booking tags

As a ZenPremium client, by activating this new function, you can create personalised tag categories specifically for reservations.

  1. Go to the Tag Management tab > Booking tags via your account settings.
  2. Click on New category
  3. Name the category to which the personalised tag belongs (e.g. "Services")
  4. Choose the icon and colour
  5. Enter the name of the tag (e.g. "Stroller")
  6. You can choose a different icon for each new tag, or keep the icon chosen for the category for all new tags added and linked to it.
  7. Click on Save

 

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Assign personalised tags to a booking

Once you have created these custom tags, you can assign them to new or existing reservations:

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Sharing in group restaurants

If your restaurant is part of a group with which you already share your customer lists, you can activate the sharing function for the personalised categories of your choice.

 


Sharing personalised tags on the customer :

 

Sharing personalised tags on the booking :

 

 

Custom tag - booking management

Activate the code manager if you do not want staff members to be able to create/modify/delete your custom tags.