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Zenchef : Help Center
Reservations

Reservations

Create and manage reservations

How to Send Your Digital Menu to Your Guests
Notification Center (Web app)
How to Set Up Online Reservation Modification?
Discover Call Assist with ZenchefOS
Discover Our Automatic Translation Feature
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Cancellation & no show

Anti no-show tools with ZenchefOS
What is the cancellation policy for a reservation?
What is a late cancellation?
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Credit card guarantee

What is the credit card guarantee ?
Countdown - Credit card guarantee
How to activate the credit card guarantee on my shifts ?
All you need to know about credit card deposit and prepayment
How to set up a credit card guarantee ?
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Experience & pre-payment

Become an expert in setting up your experiences
Discover Prepayment and experiences with ZenchefOS
How do I manage bookings with experiences?
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Shifts

How do I activate the deposit on my services?
How to close the booking availability as the shift approaches?
How to limit online booking in advance?
How to activate automatic reconfirmation on my shifts ? (Advanced Mode)
How to activate automatic reconfirmation on my shifts? (Standard Mode)
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Customers database

Custom tags (customer & booking)
Zenchef tags
How to manage duplicates in my customer file?
How can I add or edit my customers' contact information?
What's my customer database?
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Seating plan

Discover the seating plan with ZenchefOS
Setting up my seating plan configuration
How do I add a room ?
How do I add a table to my room?
How do I edit the size of a room ?
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Gift voucher integration

Discover gift vouchers with ZenchefOS
How to set up online sales widget ?
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Zenchef trainings

Discover Pay-at-table with ZenchefOS
Discover the Dashboard in ZenchefOS
Training Guide on ZenchefOS
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