In this article, discover the seating plan management features with Zenchef, designed to optimize the organization of your establishment and provide an exceptional customer experience. We will present these features in detail, how they can help you maximize the use of your space, avoid management errors, and ensure customer satisfaction with every visit.
00:00: Welcome in this video. Today you will discover how to efficiently manage your seating plan and optimize the organization of your establishment to provide an exceptional customer experience. 00:12: The seating plan is an advanced tool designed to help you create, manage, and optimize your rooms and tables with ease. The seating plan allows you to optimize the organization of your establishment and ensure a smooth and pleasant customer experience. 00:28: By clearly visualizing the layout of your tables, you can maximize the use of your space, avoid reservation conflicts, and offer personalized service to your customers. 00:39: Using the seating plan is simple and intuitive. To access the configuration, click on the settings button in the black banner 00:48: In the Reservations settings, Access the "Rooms and tables" section. 00:53: Here you'll be able to create your different rooms by clicking on the new room button 00:58: Once all your rooms created, you'll have access to two buttons on each room 01:04: with the first button, You can create and customize your seating plans in just a few clicks, defining the placement of your tables. 01:12: With the second button you can create your table groups. 01:16: On the top, you can activate the table inventory. When activated, you can easily track the availability of your tables and avoid overbooking 01:26: Next, you'll find the "Assignment preferences" section, 01:30: You can sort your tables in order of preferred occupancy, by draging and droping the tables in the right order 01:37: Additionally, in the reservation widget section 01:41: you can activate the room selection for your client. by defining the different areas of your establishment, you can efficiently organize your services and provide a customer experience tailored to each occasion. 01:54: To finalize your settings, you can go in the Services section 01:59: Access the service you want to configure 02:02: And choose the rooms you want to activate for this service. You can activate it, put it in non-bookable or in disabled 02:10: Once your seating plan is configured, your reservations will be automatically assigned and the inventory recalculated instantly. You can manually adjust the seating arrangement at any time by clicking on the reservation and dragging it onto the plan as needed. 02:28: In summary, the seating plan is an essential tool for optimizing the organization of your establishment and providing an exceptional customer experience. With these features, you can maximize the use of your space, avoid management errors, and ensure customer satisfaction with each visit. 02:48: Thank you for watching this video, our team is here to support you at every step of your journey, so don't hesitate to contact us if you have any questions or if you would like to learn more about our solutions.
The seating plan management features with Zenchef are essential tools to optimize the organization of your establishment. With these features, you can visualize the arrangement of your seats, efficiently manage your seating inventory, and define the different sections of your establishment.