With the Olympic and Paralympic Games approaching Paris, and other French cities, the city is gearing up for an influx of visitors from all over the world, making it important for restaurants to be well-prepared. To ensure your restaurant is well set up during this period, follow our checklist.
🧑🍳 Get creative with experiences
Distinguish your restaurant by offering experiences tailored to the Olympics. Consider options like "A Quick Lunch Between Olympic Events'' or "Energetic Breakfast Before a Day at the Olympics." These personalized experiences will capture guests' attention and secure reservations. Plus, you can mention if you’ll be showcasing any Olympic Games events within your restaurant.
How to set up?
If you are already using experiences with ZenchefOS, go to your experiences and follow these steps.
If you are not using experiences, please fill in this form. Your Customer Success Manager will contact you soon to implement it.
🧑💻 Update your online presence
Check and update your restaurant content within your experiences and restaurant settings, including your logo, pictures and branding, to ensure accuracy. Also, ensure to include additional languages, particularly English, given the anticipated influx of tourists.This will catch the attention of guests through your website, widget, Google profile and the Zenchef App.
How to update?
Update your settings here in ZenchefOS.
🚨 Minimize no-shows
Given the heightened demand, the risk of no-shows increases. Implement prepayments or bank imprints to avoid expensive no-shows and generate upfront cash flow. You can set up prepayment options while creating your experiences.
How to set up?
If you are already using experiences with ZenchefOS, follow these steps
If you are not using experiences, please fill in this form. Your Customer Success Manager will contact you soon to implement it.
🕦 Adjust opening hours
Considering different opening hours during the Olympics? Update your shifts accordingly to accommodate guests from different cultures, ensuring they can enjoy lunch or dinner at their preferred times.
How to set up?
Update your shift here in ZenchefOS.
🪑Update your seating plan
Review your seating areas and ensure your seating plan is accurately set up to manage guest check-ins, table arrangements and check-outs. Our seating plan is compatible with multiple devices, including mobile for both Android and iOS. Download our mobile app for convenient use during busy Olympic services.
How to update?
Update your seating plan here in ZenchefOS
🧾 Enhance table turnover
Speed up table turnover by offering a pay-at-table solution. Provide QR codes for guests to manage their checkouts from their phones. Installing this solution not only increases table turnover but also boosts tips.
How to set up?
Discover more about pay-at-table here.
To implement it to your ZenchefOS account, please fill in this form. Your Customer Success Manager will contact you soon to install it.
💌 Promote Olympic offerings
Engage with guests and promote your Olympic experiences through email and SMS campaigns.
Offer an exclusive early reservation opportunity to previous guests via email, allowing them to secure their spot at your restaurant during the Olympics and Paralympics. Also, consider implementing a campaign strategy by launching an email and SMS campaign to your entire audience, informing them about the upcoming Olympics and inviting them to reserve their spot at your restaurant. Finally, send a follow-up email as a 'final reminder,' ensuring guest engagement, promoting your offerings and securing reservations.
How to set up?
Discover more about email and sms campaigns here.
To implement it to your ZenchefOS account, please fill in this form. Your Customer Success Manager will contact you soon to install it.
Your restaurant is now well-equipped to capitalize on the upcoming Olympic and Paralympic Games. For more information about the Olympic Games we recommend you to visit the Paris website. Need assistance with setup? Don't hesitate to contact our Support team, they're happy to help!