How can I create saved replies for guests reviews ?

If you regularly receive reviews, you can prepare in advance answers to the different categories of reviews you may get ( positive, négative... ).

To do so, go the reviews section, and click onPredefined custom replies:

Then click on new reply recorded :

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Add a title and write the response : 

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And save.

Your saved replies will be available to respond reviews quicly : How to answer a review?