To exceptionally open, modify or close a service, go to the Settings section in the upper right of your Zenchef dashboard and select Bookings --> Stock management --> Shift exceptions

1. Create a new service exception by clicking on
2. Choose the name of the exception (only visible from your account)
   

3. Select the priority level (if another exception already exists for this period, make sure the chosen priority level is higher)
   

4. Define the period over which the exception will be active.
   
5. If you want to give specific information, insert a message that will only be visible in the booking module for the chosen period.
   
6. Determine which services are active during the period.

• • To modify an existing service, click on it and you will be able to change the number of covers, the period open for reservations or the request for a bank imprint.
  • To close a service during the defined period, click on the cross at the bottom right.
    Please note: You cannot close all services using this function.
    See the following article to close your module for a given period.
  • To open an exceptional service, click on Add a shift. You will be able to decide whether you want to create a new service from scratch or start from an existing service and modify its parameters.
    

Example 1 :

You're planning to open for dinner on Sunday 31 December when you're usually closed.

1. Create the exception.
2. Choose a name.

3. Select the priority level (if another exception already exists for this period, make sure the chosen priority level is higher)

4. Define the active period.
5. Insert a visible message on the module by clicking on one of the days in the period if you wish.
6. Add a new service. By default, it will extend over the selected period.
7. Define the service parameters for the active day(s).
8. Click Save and then Create exception by clicking the second Save. 

Example 2 :

You are usually open on Sunday evenings and would like to close this service to offer a brunch at lunchtime.

1. Create the exception.
2. Choose a name.

3. Select the priority level (if another exception already exists for this period, make sure the chosen priority level is higher)

4. Define the days concerned.
5. Delete your dinner service.
6. Create a new service: define the number of covers open, the reservation period and the open slots.
7. Click on Save and then Create exception by clicking the second Save.  

Don't hesitate to contact us if you need any further information.

GO TO YOUR SHIFTS PAGE