Customising the Reservations List: Columns and Display Options

In this article, you'll learn how to customise the columns in your reservations list so that only the information you care about is visible. This helps you work faster and stay organised.

What You Need to Know

• You can customise your reservations list from the web application.

• You choose which data to display (name, party size, time, status, source, allergies, etc.).

• These settings are personal and do not affect other users' views.

1. Customising the List via the Web Application

Manage Columns and Icons

Go to:
Settings > Service & Reservations > Reservations List > Customisation
Direct link to settings (web)

• Drag and drop columns in or out of the “Elements to display” box

• Default columns shown: name – time – party size – status – icons (source) – table

• Don’t forget to click Save at the bottom of the page

Show Elements as Text or Icon

• Choose whether to display certain data as text or icon

• Drag the item into the “Icon columns” section or click the dot next to it to switch the display type

Adjust Column and Icon Order

• You can rearrange the order of columns and icons within a column

• Simply drag the elements into the desired position

Group by Time Slot

• Tick: “Group display by time slots in the reservations list”

• This groups reservations by 15-minute intervals

Highlight Late Reservations

• Tick: “Visually animate late reservations”

• Choose a threshold of 15 or 30 minutes

• Remember to click Save

Show Daily Summary by Group Size

• Tick: “Display summary table of reservations by group size”

• This shows, per day, the number of tables by group size

Show Cancelled Reservations in ‘ALL’ Filter

• Tick: “Display reservations with status ‘Cancelled’ in the ‘ALL’ filter”

• This will also show cancelled bookings in your main overview

2. Customising the List via the Zenchef iOS App

• Go to: Settings > Reservations > Reservations List

• Tick the fields you want to display

• These settings are device-specific — set them on each device individually

3. Common Cases & FAQs

Common Cases

• You're missing some information
  ➤ A column might be disabled in your settings

• Your colleague sees different columns
  ➤ Display settings are individual and user-specific

FAQs

• How do I restore the default view?
  ➤ Uncheck everything and manually select the default columns (there’s no “Reset” button)

• Why can’t my colleague see the changes I made?
  ➤ The reservations list is user-specific and not shared between accounts

• Is the timeline view available on the iOS and Android app?
  ➤ The timeline view is currently available on the Zenchef web version and the iOS app only, not on Android.

4. Support & Related Articles

Need help?
Contact our support team via the chatbot in your Zenchef dashboard or visit our Help Center.