The credit card deposit enables you to debit a certain amount as compensation when a customer makes a booking request for a certain number of covers and then doesn't honor the booking after all.
Automatic credit card deposit request made from your booking widget
When your clients make booking requests suiting to the credit card deposit criteria, a disclaimer will appear on your booking widget, warning them that you ask for a credit card deposit to confirm the bookings :
From your side, you will receive a notification of a new booking with a special mention about the credit card imprint :
Manual credit card deposit request
You have to make the request (if you wish to) when managing the booking request in pending or confirmed status. Just click on the credit card icon "request a credit card deposit".
You can also take a booking manually and ask a credit deposit.
⚠️ Make sure to take the email address if you did not activate credit card deposit request text message. You can adjust your notifications here.
Your guest will receive a notification with the credit card deposit request :
And after the confirmation, a notification with the cancellation conditions related to the booking :
FIND OUT MORE ABOUT HOW TO SET UP THE FUNCTIONALITY