Introduction
Mother’s Day is one of the busiest periods of the year. We have prepared this article to guide you step-by-step through configuring the best Zenchef features. Manage the influx of requests with ease while offering impeccable service to your guests on this very special day.
Key features to activate
1. Tweak opening hours and floor plan
Mother’s Day is all about big family reunions. Are you usually closed on Sundays? Do you need to adjust your seating to fit tables of 8 or 10? Make sure to adjust your shifts and seating capacity to accommodate these large gatherings.
Update your shifts: open special time slots on this special weekend. [Learn more]
Design a specific floor plan: create a dedicated Mother's Day layout where you can group tables or set up larger tables for the occasion. Don’t forget to link it to your special shift. [Learn more]
Expert Tip: for high-demand days like this one, make the system automatically accept large groups (e.g., 8-12 people) that it might have otherwise rejected.
2. Create a dedicated "Experience"
Go beyond standard reservations. Create a "Mother’s Day 2026" event:
Choose an engaging title and select the applicable date.
Upload your special menu to inform guests in advance.
Expert Tip: use a high-quality photo of your signature dish or a decorated table. Experiences with visual content see a 20% higher conversion rate than text-only listings. [Learn more]
3. Secure bookings with pre-payment
For high-demand days, request a deposit or full payment for the menu:
Activate the Zenchef Payment module.
Set a fixed amount per guest or per table.
Expert Tip: set your cancellation policy to "Non-refundable within 48 hours." This protects your food costs for the specific Mother's Day inventory you've ordered. [Learn more]
4. Manage your waiting List
When the restaurant is fully booked, Zenchef’s automatic waiting list allows you to instantly fill a table vacated by a cancellation.
Expert Tip: review your waiting list 24 hours before. If you see many "Large Groups" (6+ people) waiting, consider slightly tweaking your Floor Plan to merge smaller tables and accommodate them. [Learn more]
5. Offer dedicated gift cards
Let children gift their mothers a personalized voucher—whether it’s a tailored, prepaid experience or a flexible amount.
Expert Tip: create a "Mother’s Day Special Bundle" (e.g., Dinner for Two + Bottle of Champagne). Specific experiences sell better as gifts than generic monetary amounts. [Learn more]
6. Connect with your best customers
Email or SMS campaign? Sometimes a few well-chosen words sent at the right time are more effective than a long speech.
Expert Tip (SMS Example): send your blast 2 weeks before the event. “Hi [Name]! Make Mom’s day special at [Restaurant Name]. Our exclusive 3-course menu is now open for booking. Spots go fast! Book here: [Link]” [Learn more]
Final Expert Tip: don’t forget to post on your social media channels to inform your followers!
Is a feature you want to activate not accessible in your account? Contact us via [this form] and we will get back to you shortly.
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