This article is intended for Zenchef customers who have already upgraded to a higher plan. If you have not upgraded yet, you can consult the detailed description of all Zenchef plans here: Zenchef pricing plans and contact your account manager to make the moove !
We are delighted that you have taken an important step in optimizing your restaurant management by upgrading to the higher Zenchef plan. This upgrade unlocks new opportunities to improve your operational efficiency and strengthen customer loyalty.
Make sure you don't miss out on any of your new features by following this guide.
Summary
Upgrade from Reserve to Manage
Upgrade from Manage to Grow
Additional Options
1. Upgrade from Reserve to Manage
You have just upgraded from Reserve to Manage , you will now benefit from:
Room selection: Allow your guests to choose their preferred seating area when booking.
No-show prevention alert: Receive an alert when a booking has an increased risk of no-show.
Lower transaction fee rates: Enjoy reduced fees for high-volume payments.
Reservation reconfirmation request: Ask guests to reconfirm their booking by clicking a button in an email.
Activate booking buttons on Meta: Enable customers to book directly via your Instagram and Facebook profiles.
Publish reviews on other platforms: Share reviews and feedback across your online channels to boost your reputation.
User access management: Decide who can make major changes in your reservation management system.
2. Upgrade from Manage to Grow
Customers upgrading from Manage to Grow also gain access to:
Advanced statistics: Access key insights on bookings, customers, and shifts through a complete, customizable dashboard.
Even lower transaction fees: Benefit from the most competitive fees for high-volume payments.
Marketing suite: Includes email & SMS campaigns, customer segmentation, and custom tags.
AI-powered replies: Automated responses generated by AI.
Group functionality: Centralized customer database accessible to all restaurants in the group, with cross-recommendations during the booking process.
API access: Integrate Zenchef with other tools using the API.
3. Additional Options
These extra paid options allow you to further enhance customer experience and streamline your operations:
Pay at table: Let your customers pay directly at the table.
Website: Build your own website to manage bookings and customer information.
Takeaway ordering: Allow customers to order takeaway directly through Zenchef.
Card imprint: Secure reservations with a card imprint to limit no-shows.
If you are interested in any of these options, please contact your Zenchef account manager.
FAQ
How can I access the new features?
Once your account manager has change your subscription, the new features will be directly available in your Zenchef account. Feel free to contact your Zenchef account manager or support team for more information on these options.Where can I find the details of each option?
You can view the full details here: https://www.zenchef.com/fr/formules
We congratulate you on this upgrade and are confident that these new features and additional options will help you deliver an outstanding experience to your customers while optimizing your restaurant management.